Casalio C

Frequently asked questions

1. What does it cost becoming a tenant at Casalio?

The membership as tenant at Casalio is cost-free. You only have to register cost-free as a tenant.

2. How do I find the appropriate holiday accommodation for my holiday?

Casalio offers you many comfortable search functions so that you can find the appropriate object for yourself in the offer. You can use all search criteria provided by Casalio via the detailed search. However, also the fast search, the search via the navigator and the map search offer you the possibility to choose geographic criteria as your first starting point for your search. If there are no search results displayed of the criteria stated by you it can be useful to enter less search criteria, so that more results can be found for you.

3. What advantages does Casalio offer me?

Casalio offers you as a tenant many advantages: As a tenant you can comfortably search for personally facilitated holiday accommodations worldwide. You can send inquiries to the landlords via the portal. The accommodations you requested are automatically saved for you in an inquiry cart for a considerable time. You can see the availabilities of the objects directly if the landlords place an allocation plan at your disposal. If this is not the case, you can ask the landlord about the availability via a short mail. You can read the answers to your questions in a comfortable communication tool and with your usual e-mail programme and in turn you can give answers online.

The tools of the portal support you in handling the booking with the landlords uncomplicated and fast if they use the advantages of Casalio for themselves. If requested, you are regularly informed by mail at Casalio about news and new entrants. As a tenant you can save accommodations that especially appeal to you in a favourites cart. If you visit the portal Casalio once more as a tenant and you log in, you can have your last search settings displayed once more to continue the search in this manner.

4. How do I book an holiday home?

In order to book a holiday home all the individual handling habits of the landlords are available for you. This is why, during booking, you should ask the landlords which terms have to be met.

5. Does Casalio also send catalogues of the holiday homes?

No. Casalio does not send catalogues of the holiday homes.

6. Can I also read requests I sent to landlords directly at Casalio?

No. You can not read inquiries that you sent to landlords directly at Casalio. However, the holiday homes you requested are put directly in your inquiry cart so that you can find them again there.

7. Can I also maintain contact with landlords whose objects appealed to me via Casalio?

If you are registered as a tenant you can contact the landlords via Casalio. In addition, requested holiday homes are automatically put in your inquiry cart so that you can find them again there.

8. Can I use the contact information of Casalio to contact the tenants?

No. You have to use the landlord contact-information stated in the detailed descriptions of the holiday homes. Additionally, you have to request the holiday home directly at the landlords. The contact information of Casalio can not be used for this purpose. The Casalio team can not furnish particulars concerning availabilities and other desired statements regarding single holiday homes.

 

If you find a question here that is not answered, please send us a mail via our contact form or call us. In this case we are pleased to help you. Thank you.

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Casalio C

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